Refunds Policy

Should you decide to cancel your order and your payment has already been processed, please contact us on 079 683 7370/ cancellations@thevarietyshop.co.za to stop your order from being processed.

Refunds back to your credit/cheque card can take up to 5 working days depending on the card type.

Refunds back to a debit card can take up to 20 working days.

All refunds will be made straight back to the card that was used in the purchasing process.

We are not able to process a cash refund.

Returns Policy
In the unlikely event that any product is delivered damaged, we will gladly replace it at our cost or refund you in full. To qualify for a full refund, the damaged product must be in its original packaging.
To receive the refund, you must query the item within three days of delivery on refunds@thevarietyshop.co.za.

Payment Options and Pricing
All transactions will be processed in South African Rands (ZAR) at prevailing interest rates.
The Variety Shop endeavours to offer you competitive prices on current products; your total order price will include the price of the purchase plus any applicable sales tax.
The Variety Shop reserves the right to change pricing at any time without prior notice due to the nature of our products.
All quotations are only valid for 7 (SEVEN) days.

Please feel free to contact us if you have any queries: info@thevarietyshop.co.za